FAQ 9

• Will you sponsor my film/event?
• How does the file naming system work?
• Do you have a referral program for content creators?
• Why Are My ActionVFX Elements Not Working?
• How Do I Use VFX Stock Footage?

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Getting Started 2

• How Do I Create An ActionVFX Account?
• How do I download the effects I've purchased?

Licensing 8

• Does my organization need a Multi-User License?
• Can I use these effects in a broadcasted television production or movie?
• What are the limitations of use for your free products?
• Do I have to renew my license?
• Can I Use Free Products For Commercial Projects

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Sales 3

• How do I use a different payment method, such as a Wire Transfer?
• Do You Offer Educational Discounts?
• Do You Offer Refunds?

The ActionVFX Drive 5

• Can I preview the exact contents of The ActionVFX Drive before purchasing?
• Are the original raw files also provided?
• I Have Two Companies, Can I Use My ActionVFX Unlimited For Both?
• What's The Difference Between The Regular ActionVFX Drive And The Drive Subscription?
• What are the technical specifications of The ActionVFX Drive?

Product Support 9

• How do I remove a black (or white) background from Stock Footage?
• How Can I Download All Of My ActionVFX Products At Once?
• What Software Do Your Effects Work In?
• Why Are My .R3D Clips Playing As 60fps And Not 96fps/120fps?
• Do ActionVFX Elements Work On Mac Or PC?

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ActionVFX Account Support 11

• How can I reset my password?
• I made a purchase but I can't see my products
• My password reset token has expired, how do I request a new one?
• How do I reset my password? I’ve clicked 'reset password', but I haven’t received an email.
• Will my products expire if I don’t download them now?

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Tutorials 14

• How To Burn Down A House Using Stock Footage In After Effects
• How To Use OpenEXR Render Passes in After Effects
• How To Use Multi-Channel OpenEXR Passes in Nuke
• 5 Ways To Repair Problematic Video With After Effects
• How To Use Our VFX Burning Pole Elements In Fusion

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