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Knowledge base
General FAQ
FAQ
9
Will you sponsor my film/event?
How does the file naming system work?
Do you have a referral program for content creators?
Why Are My ActionVFX Elements Not Working?
How Do I Use VFX Stock Footage?
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Getting Started
2
How Do I Create An ActionVFX Account?
How do I download the effects I've purchased?
Licensing
8
Does my organization need a Multi-User License?
Can I use these effects in a broadcasted television production or movie?
What are the limitations of use for your free products?
Do I have to renew my license?
Can I Use Free Products For Commercial Projects
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Sales
3
How do I use a different payment method, such as a Wire Transfer?
Do You Offer Educational Discounts?
Do You Offer Refunds?
The ActionVFX Drive FAQ
The ActionVFX Drive
5
Can I preview the exact contents of The ActionVFX Drive before purchasing?
Are the original raw files also provided?
I Have Two Companies, Can I Use My ActionVFX Unlimited For Both?
What's The Difference Between The Regular ActionVFX Drive And The Drive Subscription?
What are the technical specifications of The ActionVFX Drive?
Technical Support
Product Support
9
How do I remove a black (or white) background from Stock Footage?
How Can I Download All Of My ActionVFX Products At Once?
What Software Do Your Effects Work In?
Why Are My .R3D Clips Playing As 60fps And Not 96fps/120fps?
Do ActionVFX Elements Work On Mac Or PC?
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ActionVFX Account Support
11
How can I reset my password?
I made a purchase but I can't see my products
My password reset token has expired, how do I request a new one?
How do I reset my password? I’ve clicked 'reset password', but I haven’t received an email.
Will my products expire if I don’t download them now?
View all 11
Tutorials
14
How To Burn Down A House Using Stock Footage In After Effects
How To Use OpenEXR Render Passes in After Effects
How To Use Multi-Channel OpenEXR Passes in Nuke
5 Ways To Repair Problematic Video With After Effects
How To Use Our VFX Burning Pole Elements In Fusion
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Help Desk Software
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